Support

A question, a problem, an idea? Write to us at hello@jungle-labs.co. We read everything and reply fast.

Premium subscription

Ombelle Premium is billed by Apple through your account. To manage, change or cancel it, open Settings, your name, Subscriptions on your iPhone, or “Manage my subscription” in the app settings. On a new device, open Premium and tap “Restore purchases”: the subscription follows your Apple account. Refunds go through Apple (reportaproblem.apple.com).

Your data

Everything Ombelle knows lives on your phone. There is no account to recover and no server to ask: we could not read your notes even if you asked us to. From the settings, you can export all your data to a file, and erase everything in one tap. When changing phones, make an iCloud backup first, or export your data.

Several children

Add a child from the settings. From two children on, a switcher appears on the home screen; history, Discover and the field of umbels follow the active child.

Reminders and sleep in progress

A medication reminder is scheduled from the Medication sheet, in 4, 6, 8 or 12 hours; notification permission is requested at that moment, and you can withdraw it in the iOS settings. A sleep in progress shows on the lock screen and in the Dynamic Island; you can stop it from there.

Language

The app follows your iPhone's language, in English or French. You can override it in its settings, without restarting.

Compatibility

Ombelle runs on iPhone with iOS 26 or later. An Android version, with the same features, is planned.

Emergency

Ombelle does not replace a healthcare professional. In an emergency, call your local emergency number. Help and emergency resources stay at the top of the Parent tab, always free.